Product Ordering
Everything You Need to Know
Artwork Submission
Send your vector artwork to K1’s Art Department for quotes on:
1. Custom Twill
2. Screen Printing
3. Sublimation
4. Embroidered Appliqué Logos
K1 can match any custom lettering. K1 harnesses the power of Adobe Creative Cloud. Please submit high-resolution vector art in either .ai or .eps format. If you are unable to supply your artwork in vector format our designers will recreate your artwork and art charges will be applied.
C.O.D. Certified check, money order, Visa or MasterCard only. Net 30 terms are granted only to companies who completely fill out a K1 Credit Application and are given written approval from K1.
There is a 50% – 100% up charge for orders that are less than the 12 piece per style minimum order.
There is a $50.00 per size fee for custom jersey patterns.
Prices are determined based on a combination of fabric options, design choices, sizing and quantities. Contact us here!
K1 has multiple facilities, items may be shipped separately. Shipments are shipped from our location in Minnesota or by two-day standard air from our facility in the Dominican Republic and billed via UPS Ground.
Orders cannot be canceled once they are cut, printed, or sewn.
Request for return authorization must be made within 7 days of receipt of merchandise. Returns must have a return authorization number on the outside of the box or they will be refused. No returns on lettered or custom products. There is a 25% re-stocking fee on returns of stock items.
We encourage customers to order samples. (Samples are billed as a regular order.) Garments sent to K1 must be laundered to comply with health regulations.
It is not possible to guarantee color matching from one order to another or from one fabric to another. Please note our standard sublimated colors match our in-house fabric (cut-n-sew) colors. If you wish to have a specific color sublimated you will need to send a sample or specify a Pantone color.
Hand wash or machine wash at “gentle” setting. Use cold water, mild soap, and rinse thoroughly. Air dry or tumble dry low. Do not dry clean. Do not iron over printed garments. Do not bleach.